PTLevel kit components: probe with coiled cable, Level Transmitter, four AA batteries, Home Receiver and power adapter

Support

PTLevel Long Range Wireless

Support for the PTLevel Long Range Wireless Level Monitor variant.

An easy-to-install, battery-powered liquid level monitoring kit with long-range wireless communication up to 1 km (0.62 miles). Ideal for wells, cisterns, septic and holding tanks, chemical tanks (including detergents and fertilizers), basement sumps, and more. Receive SMS or email alerts at 2 alert points and monitor levels anytime using the free PTDevices app for iOS and Android or the web app on computers and tablets. Proudly Made in Canada, with Canadian product support and data securely stored and processed on servers located in Canada and the USA.

Loading...

Dimensions

Transmitter 69mm x 140mm x 51mm
Receiver 55mm x 95mm x 51mm
Pressure Chamber 250mm height, 91mm base diameter
Tubing 5/32" OD ether based polyurethane tubing

WiFi Specs

Frequency 2.4Ghz
Bandwidth 40Mhz
LoRa 915Mhz
Range Transmitter to Receiver range up to 1km

Receiver Power

Input Range 4V to 16V DC
Wall Adapter 110V - 220V 50/60Hz - 8V DC 500mA output

Technical

Operating Temperature Range -40°C to 85°C temperature range
Depth Max 13' of tubing included; upgrade to longer tubing to measure max depths of 18'.
Depth Min Designed for tanks or sumps as shallow as 18"

Compatibility

Android App https://play.google.com/store/apps/details?id=com.paremtech.ptdevices
iOS App https://support.paremtech.com/portal/en/kb/articles/wifi-connection-procedure#:~:text=Download%20the%20Apple%20App
WebApp ptdevices.com
Home Assistant https://rc.home-assistant.io/integrations/ptdevices
Septic Assembly Drawing.pdf Download
Instructions Booklet.pdf Download
LRW Specifications.pdf Download

There are no replacement parts listed currently...

Don't see the part you need?

Not every repair part is listed here. Let us know what you're fixing and we'll be happy to help you find the right part.

Contact Us

Guides

Support articles for your PTLevel Long Range Wireless

PTLevel Level Transmitter mounted on top of a white cistern beside a black access lid October 20, 2026 API Options What is an API? An API stands for application programming interface. It is a way for you to get the data you want or need by making your own program to access and use it. There is a great article on UPWork here that simply explains what an API is in ... Read more PTLevel wireless level transmitter beside a phone showing the PTDevices App with a 92% reading on a blue tile October 20, 2026 WIFI Connection Procedure LET’S GET YOUR PTLEVEL CONNECTED To top Below are a couple of videos on how to connect your PTLevel receiver to your WiFi at home. You need to do this if you are setting it up for the first time or if you’ve changed your home password or network SSID ... Read more PTLevel Level Transmitter with its label, touch icon and status light, mounted on a flange outdoors at sunset October 20, 2026 PTLevel Cistern Setup In this article, we will go over how to setup a Long Range Wireless PTLevel used to monitor water in a common cistern for household water use. The Long Range Wireless PTLevel can achieve up to 1km of range, comes with 13' of tubing, and the ... Read more Clear replacement tubing coiled with red clips, beside a PTLevel sensor and a small bag of fittings October 20, 2026 How to Replace Tubing You may need to replace the tubing on your PTLevel transmitter if: - there is water in your tubing - there is bubbling in your tubing - your tubing is damaged Most of the time, you can just remove the tubing, drain and dry it, trim the ends, and ... Read more Open green septic tank lid with a black mounted sensor, clear tubing and white PVC pipes running into the tank October 20, 2026 Septic System Installation How to monitor the level in your septic tank To use a PTLevel in your septic tank, we recommend a slightly different installation method. (You can use a regular pressure chamber, but the thicker liquids can make maintenance more difficult). A ... Read more PTLevel sensor probe with its clear air tube, a coil of replacement tubing with red tags, and a small bag of fittings October 20, 2026 Level Reading Maintenance - Long Range Wireless PTLevel Now that you have your PTLevel setup, you’re probably wondering what to do over time in order to maintain the device and it’s readings. There’s really not much to do, but as with everything, a little bit of maintenance goes a long ways. Maintenance ... Read more Sump pit with a pump, a float switch and a grey sensor hanging on a clear tube in the water October 20, 2026 High Water Alarm for Sump Pump High Water Alarm for Sump Pump: How the PTLevel Can Help When it comes to protecting your basement or crawl space from water damage, a sump pump is the first line of defense. Adding a high-water alarm and a monitoring device like the PTLevel can ... Read more PTLevel Level Transmitter mounted on top of a white plastic tank beside a black tank cap October 20, 2026 WIFI vs Wireless - Which Device is Right for You? PTLevel WIFI Only PTLevel Long Range Wireless Price $259.99CAD $349.99CAD Warranty 2 Years 2 Years Free Online Account System Yes Yes Weatherproof Yes Yes -40 degrees C to 100 degrees C Temperature Rating Yes Yes WIFI Connection Needed at Tank Yes No ... Read more Calibration Procedure and Sensor Accuracy October 20, 2026 Calibration Procedure and Sensor Accuracy After you’ve installed your new device and setup the depth of your tank, you must calibrate the device in order to achieve a proper reading. This process is simple and is explained below. You can not calibrate at 0% or really low levels, and you must ... Read more PTLevel liquid transmitter mounted on a snow-covered concrete platform beside a pond in winter October 20, 2026 Cold Canadian Winters The Challenges of Monitoring Wells and Cisterns in Cold Canadian Climates Canada’s harsh winters pose unique challenges for those relying on wells and cisterns for their water supply. Subzero temperatures, ice, and snow can interfere with water ... Read more PTDevices web dashboard Delivery Sharing page listing nearby water delivery companies with distances, a 25-mile search radius field and an invite form for adding a company by email October 20, 2026 Information For Water Delivery Companies We love Water Delivery Companies!  In fact, we love them so much we’ve set up some awesome PTLevel water monitoring features just for them. If you or someone you know is a water delivery company, make sure to share this information with them! A quick ... Read more PTLevel Level Transmitter mounted on top of a white tank beside its black lid October 20, 2026 Becoming a PTLevel Re-Seller Have you thought about adding another revenue stream to your business? At ParemTech, we believe if our wholesalers succeed then we will too! Since we are a small business, we understand that making re-selling affordable and easy is a number one ... Read more PTLevel Level Transmitter mounted outdoors and coated in ice, with its Connect button and Status light visible October 20, 2026 What happens when your internet or WiFi is not working Since the PTLevel is designed for rural users, we understand that you also may have unpredictable internet, regular internet outages/downtime, power interruptions, etc. We have created this article to help you understand what your PTLevel is going to ... Read more PTLevel sensor mounted in a white box on a concrete well cover beside a black vent pipe, with a yellow rope tied to the pipe October 20, 2026 Level Reading Maintenance Now that you have your PTLevel setup, you’re probably wondering what to do over time in order to maintain the device and it’s readings. There’s really not much to do, but as with everything, a little bit of maintenance goes a long ways. MAINTENANCE ... Read more PTDevices app card titled Your Level showing a tank filled to 44% with blue water and a Working status October 20, 2026 Sharing or Embedding Your Level Publicly Want others to see what the level is at but not have to log into your account? With the premium account, you can now share your level without anyone logging into your account. You can even embed the level on your own website. This is a premium ... Read more PTDevices web dashboard showing the Usage History tab for a shop cistern at 48%, with the level chart trending down over the past month and the battery chart holding steady at 6v October 20, 2026 Low or 0% readings? Are you getting constant low or 0% readings? There are a few reasons why this might be happening but we’ll start with a quick brief on how the PTLevel works. OPTIONAL VIDEOTo top  HOW IT WORKSTo top  The way that the PTLevel device works is that it ... Read more PTDevices web dashboard showing the Usage History tab for the Shop Cistern, with a 48% level reading, a level chart over the past month and a battery chart October 20, 2026 How Often Does the PTLevel Wireless Report Online? The Wireless PTLevel is designed to be battery conscious and with that, it implements a special monitoring schedule. By default, it wakes up every 30 minutes to check the level. Then, if the level is out by approx. 10% since the last 30 minute check, ... Read more PTLevel sensor mounted on a concrete well cap next to an open black pipe, with a yellow rope and a danger sign October 20, 2026 What is the Maximum Depth the PTLevel Can Measure? The PTLevel (Long Range Wireless and Wired WiFi) is shipped with 13' of tubing, however upon request we can supply longer tubing. The device can monitor up to 18' of water and anything deeper than that, water can enter the tubing and cause inaccurate ... Read more Coil of clear air tubing with red tape marking both ends October 20, 2026 Tubing - All About PTLevel Air Tubing Long Range Wireless PTLevel Specifications: pneumatic tubing material: ether-based polyurethane 5/32in (4mm) outside diameter 0.093in inside diameter UV stabilized (as of 2023) operating temperature -40 to +160F How Long is the Tubing? Each PTLevel (Long Range Wireless or Wired ... Read more PTLevel sensor mounted on the lid of a white tank, with its cable running down the side October 20, 2026 What is the Minimum and Maximum Depth the PTLevel WIFI can Measure? Maximums: The WIFI PTLevel is shipped with 13' of tubing, however upon request we can supply longer tubing. The device can monitor up to 18' of water and anything deeper than that, we have Deep Well PTLevel options in 30' and 70' lengths. Read more Phone showing the PTDevices dashboard for a cistern at 60% level with a Working status October 20, 2026 Setting Up Your Account's Timezone Are you wondering why the dates and times are different in your account? Here we’ll show you how to fix that by changing your account’s timezone to the right one. Visit www.ptdevices.com and log into your account. Once you’re in your account, go to ... Read more PTLevel Level Transmitter mounted on a white tank lid, with its Status light on the right side October 20, 2026 What the lights mean - troubleshooting We've build in some easy features allowing you to know when your PTLevel is working as it should, and to help us troubleshoot your PTLevel if something isn't right. Head to the bottom of the article to see a variety of pictures, and then follow those ... Read more PTLevel Level Transmitter mounted on a flat surface with the sun behind it, showing its Status light and the wireless pairing button icon on the label October 20, 2026 Linking a New Transmitter to Your Existing Receiver and/or Resetting Zero Pressure To top If you have an existing Receiver and have received a new Transmitter, you will need to link these devices so they can "talk" to each other. (If you have a Transmitter and get a new Receiver, please go to the bottom of this article for ... Read more PTDevices web dashboard showing the Usage History tab for a sensor, with the Level Chart and Battery Chart over about four weeks, battery holding steady near 6v above the 4v low voltage threshold October 20, 2026 How Long Does The Battery Last? The Wireless PTLevel uses 4AA batteries and is designed to make them last as long as possible. Theoretically, using the default power schedule which is adjustable online, you should be able to get at least 2 years out of those batteries. Of course, ... Read more PTLevel wireless transmitter mounted outdoors on a snowy base beside a pond, with its cable running to the sensor October 20, 2026 What is the Range on the PTLevel Wireless? We use a special low power very long range radio technology in our Wireless PTLevel devices. With the provided antennas which are built in, you can achieve up to 1km range or more depending on what is in between. We have customers who have their ... Read more PTDevices web dashboard showing a 44% tank level and the Usage History graph of battery and levels in April October 20, 2026 Graphs and History - Wireless In June of 2023 we implemented new data graphs with some amazing new features! To access all graphs (and power settings, alert options, etc), log into your ptdevices.com account and click the 3 dots to the right of your tank name: Level Graphs The ... Read more PTLevel transmitter in a white box mounted on a concrete well cover beside a black pipe opening October 20, 2026 Transmitter Not Reporting - Troubleshooting Guidance Getting the error message "Transmitter Not Reporting" can be frustrating, but we want to help!  Below are some possible reasons and solutions you can try in order to get your Transmitter reporting again. 1. Batteries - If the Long Range Wireless ... Read more PTLevel Level Transmitter mounted on a white tank lid, with its clear tube running to the vent cap and its Connect button and Status light visible October 20, 2026 Wireless Device Installation Instructions This article is for downloading the Long Range Wireless PTLevel Instruction Manual. You can download our English, French, and Spanish language instruction manuals below. To learn the step-by-step process of installing the device in a cistern, with ... Read more PTLevel Level Transmitter with Connect button and Status light, covered in ice icicles on a black surface October 20, 2026 What is the Maximum Depth the PTLevel Wireless Can Monitor? The Wireless PTLevel is shipped with 13' of tubing, however upon request we can supply longer tubing. The device can monitor up to 18' of water and anything deeper than that, water can enter the tubing and cause inaccurate readings. For deeper wells, ... Read more PTLevel Home Receiver with its Power and Status indicator lights, Wi-Fi symbol and power cable October 20, 2026 What the Receiver Lights Mean What do the different LED patterns represent, on the Receiver Read more PTLevel Level Transmitter sitting outdoors in snow, with its Connect button and Status light visible on the front label October 20, 2026 Can the PTLevel Wireless be Installed Outside? Absolutely. All PTLevel devices are designed specifically to handle the outdoor environment.  A few tips for outdoor installations: We recommend that you keep the small tubing that is exposed to the outdoors as short as possible. Protect the small ... Read more PTLevel Level Transmitter mounted on a white tank lid with a blue tube running to the vent, with a barn in the background October 20, 2026 PTDevices and 2.4GHz Internet The PTLevel will only work with 2.4GHz internet. 2.4GHz Internet - Splitting your Starlink Internet First, the PTLevel will only work on 2.4GHz and 20mhz. 2.4GHz has a broader range than 5ghz which is why the 2.4GHz network was selected in the design ... Read more PTLevel Level Transmitter mounted on a flat concrete surface at sunset, with its status light and wireless touch icon on the front label October 20, 2026 The PTLevel and Solar Panels Both the PTLevel WIFI and PTLevel Long Range Wireless can be utilized with solar panels; however, you must provide the complete solar package (batteries, solar panels...). The PTLevels do not have charging capabilities built into them. To size the ... Read more

Still need help?

Real support from real people. Send us a message, or give us a call Monday to Thursday, 8:30am to 4:30pm, and Friday, 8:30am to noon EST.

Contact Us 1-888-577-3335

We value your privacy

We use cookies that are necessary for the site to work. With your permission, we’d also like to use optional cookies to understand how the site is used and to improve our marketing. You can change your choice at any time from “Cookie Settings” at the bottom of any page. Read our Privacy Policy