Water Delivery Management for Water Haulers

Water Delivery Management for Water Haulers

What is a Water Hauler? A water hauler transports bulk water to remote locations where water is scarce, usually via a tank truck.
In Canada and the USA, most water haulers bring bulk water deliveries to homes, campgrounds, construction sites, and remote work camps.

How much water can you haul? Most standard on-road water tank trucks hold between 2000 and 6000 gallons of water.

Is there tax charged on bulk water? According to the CRA, GST and HST is not charged on bulk water.

Get found by customers in your area!

Create a free Delivery Account. Start getting alerts and planning your deliveries efficiently.

Enter your business address in the portal and PTLevel customers can find you as a local water supplier.

Ask your customers (who have a PTLevel) to share their account with you under the “Share” tab.

Contact us to become a wholesaler to start selling and installing PTLevel’s for an added revenue source.

Delivery Sharing

The Power of the PTLevel Delivery Management Portal

The FREE PTDevices Management Portal is being used by Water Delivery Companies across North America to build efficiency and cost-savings into their business.

From clients lists and maps, to level alerts and clients notes; water delivery company are reporting fuels savings alone of 15-18% of their regular fuel budget.

Read about how a Water Delivery Company is navigating water management obstacles with the power of the PTLevel.


Plan deliveries based on who actually needs water and respond promptly to changing demands.
Utilize confidential “Client Notes” for anything your team needs to know like how the customer pays, fill spout location, or even warn your employees about problem pets or other property issues.
Receive customer liquid level alerts at the level they want to get a fill at.

PTDevice Portal Features

One of the key factors allowing some of our water delivery companies to stay ahead of their competitors is the implementation of the PTLevel Delivery Management Portal.

This advanced application allows water delivery businesses to meticulously plan deliveries which prevents wasteful trips and ensures a focused effort on averting water outages for their customers.

By leveraging data analytics and real-time monitoring, companies can optimize routes, plan staffing effectively, and respond promptly to changing demands.

Sorting columns by “Current Level” or “Address” (etc) makes delivery planning a breeze, especially for splitting deliveries between 2 or more customers.

With the Device Management account, water delivery companies have the ability to add private notes to each client account they have permission to work with. Their client’s won’t be able to see the notes but the water company can use them to organize and keep track of information related to each client.

The free Device Management Account allows water delivery businesses have the ability to setup their own Device Manager Alerts with their client’s devices. The client and the water delivery company can each have their own alerts on the same device! With the free account, there are 2 free alerts points per device; for example an SMS alert at 20% and an email alert at 90%. These alerts points send notifications when the level goes above and below the threshold. (Read about the Premium Account here for information on unlimited alerts).

Client List and Client Map

Order the list by client name, address, phone number, status, etc! Or, log into the device manager account and view a map centered on the main area of the clients managed. The pins that show are the client locations based on what is entered into their account profiles. Select the pin to see the related devices. The pin colors also represent the status of the devices in those client accounts (full, low, and empty statuses).

Explore other PTLevel Device Management Features such as White Labelling, creating customer accounts, and then calibrating customer devices. Also view permission levels (viewing access, editing access, adding devices access), becoming a wholesaler, and more! Re-selling and installing PTLevel’s are a great way to add another revenue stream for water delivery businesses.

Tutorial on the Customer Manager Account

How do I grow my Water Delivery Business?

Expand Your Market

Take a look at your current market and expand into more areas. Bulk water hauling is needed at rural homes for cisterns, pools and wells. Also look at expanding into business deliveries such as construction sites for water use or dust control. Reach out to local campgrounds.

Provide Excellent Water

Not only should you provide good and safe water, you are required to! Drinking water must be obtained from a supply that complies with the requirements of Ontario Drinking – Water Quality Standards (or other standards in your region).

Build in Efficiencies

Use the free PTDevices Portal for Water Delivery Businesses. Know how much liquid is left in your customer tanks, plan your deliveries well, get alerted when the customer wants you to deliver, make confidential notes on customers, and put in your address so new customers can find you.

Get Good Employees, Keep Good Employees

One of the biggest challenges to growing a bulk water hauling business is keeping good truck drivers. Recruiting and keeping good employees is not complicated; pay your employees fairly, treat them fairly, offer work-life balance opportunities as you can, listen to them, and recognize their successes.

Expand into Similar Markets

You already have the clientele, so see what other related well and cistern services you can provide them. For example, become knowledgeable about cistern maintenance or inspection.
Studies show it can cost 5 to 25 times more to acquire a new customer than to retain an existing customer.

Expand Your Service Area

Offer weekend deliveries or expand your delivery zones to grow your market base.

Made in Canada

Designed in Canada

Made in Canada with many Canadian and USA supplied parts

Customer Support in Canada