How can Water Level Monitoring Systems make homes smart?

How smart water level monitor systems work

How can Water Level Monitoring Systems make homes smart?

IoT devices such as door bell cameras, motion sensors, light switches, and sockets are revolutionizing our homes and lives beyond what we could have imagined. Our favorite innovation, smart water level monitoring systems, is bringing convenience, cost savings, and peace of mind to our homes. It’s also a growing trend that people want to contribute to water conservation strategies for positive climate impact as well as cost savings. Smart water level monitoring systems are helping people make informed decisions, save water, prevent unnecessary water deliveries, and alerting users to high and low alerts preventing floods and costly outages.

What is a water level monitor? It consists of a sensor device which automatically detects the level of water inside any tank. The most common sensors are pressure-based, ultrasonic, or floats. The data from the level monitor can be collected into a graph and always provides data for the user to make decisions based on.

So how can a smart water level system for your cistern or well help you? Continue reading to explore the technology and benefits behind smart water level systems for your cistern, sump, chemical tank, etc!

How do Water Level Monitoring Systems Work?

Water level monitoring systems can work in a variety of ways such as measuring liquid pressure, using floats or ultrasonic sensors to detect the height of the water. The sensors then take this captured data and transmit it to the control unit.

For the PTLevel, that means the Transmitter reports to the Receiver and then to the Cloud. First, it measures the water pressure and compares that to the atmospheric pressure. Then transmits that level data to the Receiver up to 1 km away. Then the Receiver sends that data to the cloud via your WiFi signal and your secure online portal converts that raw data to a tank percentage. With the tank percentage you can make informed decisions, review the percentage trends in the history graphs, decide when to best conserve water, and contact your water delivery provider for a water delivery.

What are the Benefits of Water Level Monitoring Systems for Homeowners?

Water level monitoring systems for cisterns, wells, sumps, chemical tanks, rain water harvesting systems, and ponds have a slew of benefits! Let’s review some of the most common benefits below:

Peace of Mind

Arguably the top benefit of water level monitoring systems is the peace of mind that comes with knowing if and when you’ll run out of water. Or, if you’re monitoring a sump pump hole for high levels, is the peace of mind knowing you’ll be alerted before your basement floods!

Recently (January 2024), one of our customers was monitoring their sump pump hole and knew before leaving for work that their sump pump was “sounding off”. The pump was supposed to kick in when their PTLevel Water Level Monitor was indicating around 75%, and stop when the sump was around 25% empty. Their alerts were set to 85% and 20% – so they would know when the sump was not operating within the desired range. Sure enough, they received a text alert indicating that the sump went below 20%! They left work to immediately go and investigate and found that the sump pump wasn’t kicking off. Getting that notification prevented the pump from running for hours while no one was home.

Water Conservation

A great advantage of water level monitoring systems is their capacity to create visual representations of water usage, which facilitates informed decision-making regarding water conservation efforts. This capability not only aligns with climate objectives but also enables users to identify and mitigate wasteful water practices. Also, for rainwater harvesting, the ability to analyze water collection trends proves instrumental in optimizing resource management strategies.

ptlevel water level history

Remote Monitoring

Smart Water Level Monitoring introduces an unparalleled capability: remote water level monitoring. This advancement is particularly advantageous for vacation property managers operating off-site, individuals with inconveniently located cisterns and tanks, and those with mobility limitations hindering access to their water storage systems. Through seamless access to their application interface, both individuals and businesses gain immediate access to comprehensive and current water level data, including history graphs and low or high level alerts without having to be on-site. All of the water data is conveniently accessed via the cloud!

Leak Detection

Just like the story of the sump pump failure (under “Peace of Mind”), receiving early warnings of water trouble is priceless. By using a smart water level monitor, you gain insights into your typical water usage and you can start understanding your water trends to detect problems early. Whether it’s leaky faucet outside, a toilet that get stuck running, or a bigger problem like a crack in your tank. Detecting water leaks can happen a variety of ways, but typically it would be an actual low level notification or a trend you notice in your history graphs depending on the circumstances.

Many PTLevel water level monitor customers set their reporting settings on their device to “aggressive” for the first few weeks to really dive into the water usage data available. After they’ve collected the data, they turn the reporting settings down in order to conserve battery life on their device. You can adjust all power settings as often as you wish by simply logging into your account.

Cost Savings

In additional to identifying leaks and reducing wasteful water usage, you can achieve other water savings by preventing wasteful water deliveries. You can schedule your water deliveries for when you actually need water without guessing by relying on data from your smart water level monitoring system. More than that, you can even share your water level data with your delivery company and they can receive alerts to complete a water delivery at the level you decide!


As you can see, there are many benefits to a smart water level monitoring system including cost savings, leak detection, accessing water level data remotely, and peace of mind. Review the benefits of a water level monitoring system and see if the PTLevel will be the right fit for you! If you have any questions, reach out to our support team and we would be happy to answer your questions. Smart water level monitoring systems are a great example of how IoT technology advances are making homes more efficient, eco-friendly, and smart.

How do I know how much water is in my cistern?

People commonly use cisterns in areas without municipal water supply systems. Some cisterns sit on top of houses, while many are underground. However, they all face the same problem: How do you determine the water level in them?

How to find out how much water is in your cistern:

There are several ways to determine the water level in your underground cistern. Here are a few methods:

1. Visual Inspection:

If your cistern has a transparent or translucent material, you may be able to visually inspect the water level. If it doesn’t, you can still often open the lid and look in to get an idea of the remaining water level.

2. Dipstick:

Using a long rod or stick, commonly referred to as a dipstick, insert it into the cistern until it reaches the bottom. When you pull it out, the wet portion indicates the water level.

You can take this a step further and calculate the volume of your cistern too! For rectangular prism cisterns, just measure the length (L) by the width (W) by the height (h), where height equals the full depth of water. Measurements in cm divided by 1000 gives volume in litres. Measurements in feetx6.2 gives volume in imperial gallons.

3. Float Valve or Float Switch:

Some cisterns are equipped with float valves or float switches that automatically control the water level. The position of the float can give you an indication of the water level.

4. Ultrasonic Sensors:

Ultrasonic sensors can measure the distance between the sensor and the water surface, providing an accurate measurement of the water level.

5. Pressure Sensors:

Pressure sensors can be installed at different heights in the cistern to measure the pressure exerted by the water. This information can be used to estimate the water level.

6. Smart Monitoring Systems:

Modern technology allows for the installation of smart monitoring systems that can provide real-time information about the water level in your cistern. The PTLevel smart water monitoring system comes with level history, water level notifications, the ability to share your account with your water delivery company, and many more features. All this along with a 2 year warranty, 30 day returns, and the confidence of a robust, weather-resistant product made in Canada.

Choosing a method to determine cistern levels:

Choose a method that is practical and feasible for your specific cistern setup. If you’re unsure if the PTLevel will work for your solution, reach out to our technicians here.

PTLevel Wired WiFi
PTLevel in ice storm
Long Range Wireless PTLevel designed to be weather resistant

Navigating Water Delivery Business Obstacles; Speedy’s Potable Water

An Information Article on Being a Water Delivery Driver

From the arid landscapes of the Mojave Desert to the agriculturally productive landscapes of Central Valley, running a water delivery business in California is a complex profession. Among the pioneers in overcoming the challenges posed by the water management obstacles in California is Speedy’s Potable Water. This case study delves into how Speedy’s has utilized cutting-edge technology and strategic planning to navigate water delivery management.

Speedy’s Approach

Reliability even in the face of their customer’s changing water needs

Speedy’s Potable Water has distinguished itself not only for the quality of its services but also for its exceptional efficiency and professionalism. With a commitment to exceeding customer expectations, Speedy’s employs a multifaceted approach to water delivery. They ensure reliability even in the face of their customer’s changing water needs.

The Power of PTLevel Delivery Management Portal:

One of the key factors allowing Speedy’s to stay ahead of their competitors is the implementation of the PTLevel Delivery Management Portal. This advanced application allows water delivery businesses to meticulously plan deliveries which prevents wasteful trips and ensures a focused effort on averting water outages for their customers. By leveraging data analytics and real-time monitoring, Speedy’s can optimize routes, plan staffing effectively, and respond promptly to changing demands. Sorting columns by “Current Level” or “Address” (etc) makes delivery planning a breeze, especially for splitting deliveries between 2 or more customers.

PTDevices Delivery Management Portal

Water Delivery Management and Efficiency:

Recognizing that the key to overcoming water outages and staying competitive in a demanding business lies in efficiency, Speedy’s Potable Water has made significant investments. With a focus on the right water delivery trucks and a team of reliable delivery drivers, their investments are making a positive financial impact This strategic move minimizes downtime, enhances overall service quality, and builds trust with both customers and stakeholders.

Water Delivery Management and Fuel Savings:

One of the noteworthy outcomes of Speedy’s adoption of using PTLevel’s and the portal is the substantial savings in gas money. Over the past two years, Speedy’s estimates that they have saved over 15-18% of their regular fuel budget! Simply by streamlining their delivery routes and optimizing their operations these fuel savings were easily achieved. This not only contributes to the company’s bottom line but also aligns with broader environmental goals by reducing the carbon footprint associated with delivery operations.

Comprehensive Services Offered by Speedy’s:

Speedy’s Potable Water goes beyond traditional water delivery services. The company’s diverse offerings include:

– Potable water delivery
– Emergency same-day service
– Holding tank filling and maintenance
– Tank monitoring systems
– Tank cleaning and refilling services
– Pool and pond filling and top-offs

These comprehensive services ensure that Speedy’s remains a versatile and reliable partner for various water-related needs in California.

Check out Speedy’s Website for additional details

Additional Information on the PTLevel Delivery Management Portal Features:

Client Notes:

With the Device Management account, water delivery companies have the ability to add private notes to each client account they have permission to work with. Their client’s won’t be able to see the notes but the water company can use them to organize and keep track of information related to each client.

Device Management Alerts:

With the free Device Management Account, water delivery businesses have the ability to setup their own Device Manager Alerts with their client’s devices. The client and the water delivery company can each have their own alerts on the same device! With the free account, there are 2 free alerts points per device; for example an SMS alert at 20% and an email alert at 90%. These alerts points send notifications when the level goes above and below the threshold. (Read about the Premium Account here for information on unlimited alerts).

Client List and Client Maps:

With the free Device Management Account, there are also Client List and Map Views of all the clients and their devices that have given permission to their “manager” to manage. Order the list by client name, address, phone number, status, etc! Or, log into the device manager account and view a map centered on the main area of the clients managed. The pins that show are the client locations based on what is entered into their account profiles. Select the pin to see the related devices. The pin colors also represent the status of the devices in those client accounts (full, low, and empty statuses).

Client Maps in the PTDevices Management Portal

Other Features for Water Delivery Businesses:

Explore other PTLevel Device Management Features such as White Labelling, creating customer accounts, and then calibrating customer devices. Also view permission levels (viewing access, editing access, adding devices access), becoming a wholesaler, and more! Re-selling and installing PTLevel’s are a great way to add another revenue stream for water delivery businesses.


Despite California’s challenging water management needs, Speedy’s Potable Water emerges as a beacon of innovation and efficiency. By leveraging the power of PTLevel, the Delivery Management Portal, investing in the right resources, and emphasizing environmental responsibility, Speedy’s not only ensures its own sustainability but also plays a crucial role in alleviating the impact of water scarcity on its customers.

Comparing Pressure Sensors and Ultrasonic Sensors for Liquid Level Management

PTLevel Pressure Chamber

A Comparative Analysis of Pressure and Ultrasonic Sensors for Liquid Measurement

In the realm of liquid measurement, selecting the appropriate sensor is crucial for accurate and reliable results. We’ve put together a comparative analysis of pressure sensors and ultrasonic sensors used for liquid level monitoring and measurement. We hope the details on advantages and considerations are helpful as you plan your liquid level management. Among the myriad options available for liquid level measurement, pressure sensors and ultrasonic sensors stand out as two prominent contenders. This article aims to provide a comprehensive comparative analysis of these sensors, aiding readers in making an informed decision based on their specific application requirements. (Spoiler alert – we think pressure sensors, especially the PTlevel, win!)

sample pressure sensor for liquids

Pressure Sensors

Benefits: Provides greater accuracy, cost-effective, can handle environmental extremes, low maintenance

sample ultrasonic sensor for liquids

Ultrasonic Sensors

Benefits: Non-contact with liquid, easy installation

Pressure Sensors (like the PTLevel):

Pressure sensors operate on the principle of detecting the force exerted by a liquid on the sensor element. These sensors excel at measuring liquid depth, finding widespread application in tasks such as monitoring tank levels, overseeing industrial processes, tracking cistern levels, monitoring septic and holding tanks, and managing rainwater harvesting systems. Here are some key advantages and considerations when opting for pressure sensors:


  1. Accuracy and Precision: Pressure sensors exhibit remarkable accuracy and precision, particularly in applications where precise pressure measurements are essential. The PTLevel uses a 0kpa-100kpa sensor with an accuracy of 0.096kpa per bit, which is about 9.78mm of resolution.
  2. Cost-Effectiveness: In many cases, pressure sensors are more cost-effective than their ultrasonic counterparts, making them a preferred choice for budget-conscious projects. And in every case we can find, the PTLevel beats the price of comparative systems with ultrasonic sensors!
  3. Reliability in Specific Environments: Pressure sensors perform well in environments with challenging environmental conditions, such as high temperatures, freezing temperatures, or corrosive substances. Condensation, frost, and high humidity are not a concern for pressure sensors. (Yes, the PTLevel is also chemical resistant, weather resistant -40°C to 100°C temperature range, and built by Canadians for tough North American winters, making it ready to handle your most challenging environment!)
  4. Low Maintenance: Pressure sensors require very little, or easy maintenance to operate accurately. For instance, pressure sensors sometimes have to have their “pressure” calibrated or reset. In the case of the PTLevel, we recommend seasonal maintenance to reset the air-pocket.
PTLevel Pressure Chamber


  1. Contact-Based Measurement: Pressure sensors require direct contact with the liquid. However, because the PTLevel is constructed with chemical-resistant materials and designed to withstand ice, snow, heat, and rain, you can confidently navigate any challenging liquid-level monitoring situation.
  2. Installation Challenges: Depending on the application, installing pressure sensors may prove more complex than ultrasonic sensors, especially in scenarios where establishing physical contact with the liquid poses challenges. However, the PTLevel has eased this challenge by being designed for easy installation. Just connect the air pressure tubing to the pressure chamber and lower the pressure chamber into your liquid.

Ultrasonic Sensors:

Ultrasonic sensors utilize sound waves to measure the distance to the liquid surface. They are most known for their non-contact nature and are commonly employed in applications like wastewater monitoring. Here are some key points to consider:


  1. Non-Contact Measurement: Ultrasonic sensors excel in scenarios where non-contact measurement is essential, preventing contamination of the liquid or potential damage to the sensor.
  2. Easy Installation: These sensors are generally easier to install compared to pressure sensors, as they don’t require direct contact with the liquid.


  1. Environmental Factors: Ultrasonic sensors may face difficulty in environments with high levels of dust, humidity, temperature fluctuations, or freezing temperatures. These factors can impact the accuracy of measurements. As soon as the sensor gets covered in dust, condensation, or frost, it can no longer provide accurate measurements.
  2. Cost: While ultrasonic sensors offer unique advantages, they can be more expensive than pressure sensors, which may influence the decision-making process.
  3. Maintenance: Dust, dirt, frost, and condensation or other debris can accumulate on the sensor, affecting the sensor’s performance. Regularly clean the sensor with a soft, lint-free cloth to ensure clear transmission and reception of ultrasonic signals.

Choosing the Right Sensor:

Ultimately, the choice between pressure and ultrasonic sensors depends on the specific requirements of the application. Factors such as accuracy, cost, installation complexity, and environmental conditions play a pivotal role in this decision-making process. Careful consideration of these factors will ensure that the selected sensor aligns perfectly with the goals of the liquid measurement system.

In conclusion, both pressure and ultrasonic sensors have their merits, and the optimal choice hinges on the unique demands of the application at hand. But we hope we’ve convinced you, the PTLevel is the perfect solution (with a 30-day money-back guarantee).

The PTLevel; Liquid Level Monitor with Pressure Sensor

PTLevel in ice storm

Weather Resistant

Every PTLevel device is meticulously crafted to thrive in outdoor environments. Designed for -40°C to 85°C temperature range and handle snow, ice, or rain. And with using innovative Lora technology, 1 km or more can be achieved depending on the environment.

Tank Level History


Leveraging a state-of-the-art 0-100kPa pressure sensor and cutting-edge circuitry and software, the PTLevel ensures precise liquid level measurements. Enjoy peace of mind with its extended 2+ year battery life, receive timely alerts for low or high levels, and access a comprehensive liquid level history.

PTLevel Pressure Chamber

Cost Effective

Starting as low as $209.99 USD with no annual fees (for the Wired WiFi PTLevel) and $299.99 USD with no annual fees (for the Long Range Wireless PTLevel), it’s an affordable liquid measurement option! By avoiding equipment damage caused by water outages and staying informed to schedule water deliveries only when necessary, you’ll not only enhance efficiency but also realize substantial cost savings.

Stormwater Management; Depth and Temperature Control

Temperature Sensor

What is a Stormwater Management System?

A stormwater retention pond, also known as a detention pond or stormwater management pond, is a artificial basin designed to capture and temporarily hold stormwater runoff and often requires depth and temperature monitoring. Stormwater runoff occurs when rainwater or melted snow flows over impervious surfaces. Runoff from roads, parking lots, and rooftops cannot be absorbed into the ground.

The primary purpose of a stormwater retention pond is to control the flow of stormwater and reduce the risk of flooding. It achieves this by temporarily storing the excess water and releasing it at a controlled rate. As a result, this allows for gradual discharge into the natural drainage system. The pond also enables sedimentation, allowing suspended particles to settle out before releasing the water.

Typically, designers of stormwater retention ponds incorporate specific features such as an inlet structure to collect runoff, an outlet structure to release controlled flows, and a pond basin that can hold water during storm events. They may also integrate vegetation into the design to help stabilize the banks and improve water quality through natural processes.

Stormwater Management Monitoring Requirements

Many cities, regions, counties, and provinces or states have their own requirements for stormwater monitoring. They require these to demonstrate that the facilities are functioning as designed. Location-specific assessments should determine the scope, approach, frequency, and extent of the monitoring program for stormwater management facility performance. This ensures that the program is not over- or under-scoped (eg. it is the right size for the site). Specifically, depth and temperature monitoring are often part of the stormwater monitoring requirements.

Stormwater Depth Monitoring

In Niagara, Ontario there is a requirement for depth monitoring at the inlet and outlet of the stormwater facility.

Stormwater quantity monitoring to verify stormwater management facility performance shall be completed as required by the Local Municipality and/or Region. Depth probes shall be installed at the inlet and outlet of the stormwater management facility to determine the operating water surface elevations within the facility during storm events. The water surface elevations shall be correlated to storage and discharge rates based upon the stormwater management facility rating curve as determined by the as-built survey of the facility after cleanout and prior to assumption by the Local Municipality or Region.
Available rainfall data shall be used to determine the corresponding return period of the storm event, for comparison and verification of the operating water levels within the facility. Where required by the Municipality and/or Region, the approved hydrologic models shall be updated to represent the as-built condition of the stormwater management facility and contributing drainage area, and hydrologic analyses completed to verify the stormwater management facility performance.

Stormwater Management Guidelines, Project No. TPB208013, Niagara Region, Page 113

To find out what stormwater monitoring requirements for depth and temperature are required in your area, reach out to your local authority.

Stormwater Quality Monitoring – Temperature

Various factors, including the temperature of the rain, the surface it falls on, and ambient environmental conditions, can influence the temperature of stormwater. Generally, when rainwater falls, it tends to be close to the temperature of the atmosphere it is falling through.

However, the temperature of stormwater can change after it comes into contact with surfaces like roads, parking lots, or buildings. The surfaces can absorb and retain heat, causing the stormwater to increase in temperature.

In our region, stormwater temperature monitoring is sometimes required at the upstream and downstream. The actual requirements are based on pre-consultation with the Region and relevant authorities.

To find out what stormwater monitoring requirements for depth and temperature are required in your area, reach out to your local authority.

The Solution

We’re excited to announce the launch of the PTLevel Water Level Monitor with Temperature Probe. The Wired WiFi PTLevel provides monitoring for water depth and temperature data for stormwater systems, updating to the cloud every 2 minutes. It is an affordable solution made in Ontario, Canada (worldwide shipping available).

Having automatic and instant data collection can:

save manpower hours with water collection methods
prevent safety issues by eliminating unsafe water collection in high/low water periods
supply valuable graphs with level and temperature trends
provide alerts at concerning high or low temperatures and high or low levels

(The Long Range Wireless PTLevel with a temperature probe is coming soon! In addition to the temperature probe, the Long Range Wireless PTLevel has up to 1 km of range)

The temperature probe can be installed into liquid, attached to a pipe, or simply installed to measure ambient temperatures.

The pressure chamber (for depth) and temperature probe can provide stormwater monitoring in clean or dirty liquids. Examples include polluted stormwater systems, turbid environments, or stormwater systems with debris such as garbage or leaves.

Order here for same or next day shipping.

Will a Water Filter System Reduce My Water Flow Rate?

Will a Water Filter System Reduce My Water Flow Rate?

In today’s world, access to clean and safe drinking water is a top priority for many homeowners. Water filter systems are a popular solution for ensuring that the water coming out of your taps is free from contaminants and impurities. However, a common concern among homeowners and business owners contemplating the installation of a water filter system is whether it will reduce their water pressure or water flow rate.

Understanding Water Flow Rate and Water Pressure

Water Flow Rate: This refers to the volume of water that flows through your plumbing system in a specific amount of time, typically measured in gallons per minute (GPM). The size of your pipes, the number of fixtures in your home, and other factors affect the flow rate.

Water Pressure: Your plumbing system delivers water to your fixtures at a force known as water pressure, typically measured in pounds per square inch (PSI). Factors like elevation, the size of your water supply pipes, and any pressure-regulating devices in the system determine the pressure.

The Impact of Water Filter Systems on Flow Rate

So will a water filter system reduce my water pressure or water flow rate? Water filter systems come in various types, such as whole-house filters, under-sink filters, and faucet-mounted filters. The impact on water flow and pressure can vary depending on the type of filter and the specific system you choose. Here’s what you need to know:

Whole-House Filters: Whole-house water filter systems are installed at the main water line and treat all the water entering your home. These systems can affect water flow rate if they have a lower GPM rating than your incoming water supply. However, the impact on water pressure is generally minimal.

Under-Sink and Faucet-Mounted Filters: These point-of-use filters are installed at specific fixtures. They are designed for smaller-scale filtration and have a more noticeable impact on water flow rate. Again, the impact on water pressure is typically minor.

Bathroom Faucet Water Flow

Water Filter System Factors to Consider

When considering a water filter system for your home or business, there are several factors to keep in mind:

Filter Type and Capacity: Choose a filter that matches your specific needs and GPM requirements. Higher-capacity filters are less likely to reduce water flow rate.

Plumbing System: The condition and size of your plumbing system can influence the water filter on flow rate and pressure. Older or corroded pipes may experience a more significant reduction in flow rate.

Regular Maintenance: Regular maintenance and filter changes keep performance high and prevent water pressure decline.

Enhancing Your Water System with PTLevel

Combining a water filter system with a water level monitor like PTLevel can be a game-changer. The PTLevel provides real-time water level monitoring and alerts. It helps track water history and address supply issues promptly. The PTLevel can send alerts and tracks water level history. By integrating a PTLevel into your water management strategy with your cistern, pond, well, or tank, you can mitigate water outages and better manage your water usage.

Installing a water filter system in your home is a wise choice to ensure clean and safe drinking water. While there may be a slight reduction in water flow rate, the impact on water pressure is generally minimal. By selecting the right filter system, maintaining your plumbing, and considering a water level monitor like PTLevel, you can enjoy the best of all worlds – clean water, optimal water pressure, and water usage management. Make an informed decision and enjoy the benefits of a healthy and efficient water supply system for your property.

Long Range Wireless PTLevel

What You May Want to Know Before Buying a PTLevel

PTLevel Wired WiFi

What Customers Want to Know Before Buying a PTLevel

Many customers have a few extra questions before purchasing their first PTLevel, and we want to answer those questions! Below are a few frequently-asked questions, what you want to know, before buying a PTLevel.

What You May Want to Know Before Buying – What’s the Range?

What is the range on the PTLevel?

Long Range Wireless PTLevel: The range on the Long Range Wireless PTLevel can be up to 1km! Factors such as grade (is the transmitter installed below grade?), obstructions (are there any large cement or metal obstructions between the Receiver and Transmitter?), line of sight (are there trees and hills in the way?) can lower the range.

Concerned? If our device doesn’t work for your scenario, we have a 30 day money-back guarantee (minus the cost of shipping). Before buying a PTLevel, review the distance between the tank and where you will plug in the Receiver to determine if there are any major obstacles.

Read more here:

WiFi Wired PTLevel: The Wired WiFi PTLevel requires a strong WiFi signal (70%+) at your tank.

Once your device is setup, you’ll be able to check the WiFi signal right from your dashboard.

What Customers Want to Know Before Buying – Will It Work in My Tank?

What kind of tanks can I measure with the PTLevel?

Some customers have the question, “will this work for my tank?” before buying. The Long Range Wireless PTLevel and the WiFi Wired PTLevel are both designed for a multitude of tank sizes and kinds. Basically, they will measure any liquid that has a consistent density and is between the depth of 1.5” and 18′. Note: The standard length of tubing is 13′, so if you need additional tubing make sure to order that when you check out!

The most common tanks are rain water harvesting systems, cisterns, wells, dug wells, ponds, tanks, chemical tanks, septics, sumps, reverse osmosis tanks, fertilizer tanks, peroxide tanks, and reservoirs. Before buying a PTLevel, if you intend to install it in a spetic tank we recommend you review the septic tank installation here and reach out to us with any questions.

The Pressure Chamber is made out of chemical resistant materials and is potable-water safe. The pressure tubing used is 5/32″OD ether based polyurethane and is also chemical resistant and potable water safe.

PTLevel in cistern

What Customers Want to Know Before Buying – Wireless or WiFi?

Which device is right for me?

PTLevel - Which device is right for me?

What Customers Want to Know Before Buying – Maintenance

How often do I need to do maintenance?

Many customers want to know how much maintenance they will need to be doing before buying a PTLevel. Once every three months or seasonally we suggest that you pull the tubing and weight out of the tank. Let it drain for a second or two and give it a quick inspection. If you have a clear tube, check to see if there is any water or moisture in it. If there is, please see this article: Low or 0% Readings . Then just simply drop the weight back into the tank.

If you have the Wireless PTLevel, just be sure to press on the “Connect” button on the transmitter to get the latest reading. Calibrate if desired.

What Customers Want to Know Before Buying – All About Support

What happens if I have a problem?

We’re only a click away! For real, put in a Support Ticket here if you need help. We also have lots of Support Articles to help guide you through set up, troubleshooting, etc! If you put in a ticket, our team will get back to you within about 24-48 hours and is made up of Technicians, Sales, and Developers right here in Ontario, Canada. We want to make it right!

What You May Want to Know Before Buying – The WebApp

You have a WebApp, not an App, what does that mean for me?

First, let’s start with explaining what an App is.  A Mobile App runs on your actual device (such as your phone).  Although there are many benefits to a Mobile App such as not requiring internet, there are many limits especially to to the PTLevel. Since the PTLevel updates its level data via the cloud, internet will always be required to view PTLevel data when you are not within your WIFI connection.

A WebApp requires internet access to work. A WebApp is also adaptive to any environment (such as tablet, phone, computer, android, iPhone, etc!) This allows the PTLevel WebApp to work on any device you have now or in the future without new downloads, updates, etc.  

Without downloading anything, the WebApp is available instantly when you set up your PTLevel. To login to your WebApp visit Before buying a PTLevel, people often want to know if their device is compatible with the PTLevel, and we can asnwer “yes” everytime!

Just like a Mobile App, a WebApp shortcut can be added to your phone/tablet home screen and will look and feel just like a Mobile App.  To setup a shortcut, check out this article.

What Customers Want to Know Before Buying – Warranty

What is the warranty?

We have a great warranty on everything we manufacture. Customers want to know if we stand behind our product before they purchase and if they can get ahold of us if something isn’t right with their PTLevel. We stand behind our craftmanship which is why we offer a 2 year warranty against any manufactured defect and a 30 day full refund (minus shipping costs) if the device doesn’t work for your scenario. Read all about it here!

What You May Want to Know Before Buying – I Have More Questions

You didn’t answer my question…

No worries, we have lots more information to help you! Visit our Support Page here and search the articles for what you are looking for.  For example, search “Alexa” to see all of the articles related to our Amazon Alexa integration or “Low Reading” to find our troubleshooting information!

So what do customers want to know before buying a PTLevel? A lot of things that we would be happy to answer! Please reach out to us so we can answer your questions!

And yes you can order a new pressure chamber if you dropped it into your tank and can’t get it out… And yes you can order new tubing if you cut it with the lawn mower by accident… If you need new parts, send us a support ticket!

PTLevel on rain harvesting tank

5 tips for getting the most accurate readings from a PTLevel

PTLevel Outside Winter

5 tips for getting the most accurate readings from a PTLevel

Long Range Wireless PTLevel monitors are an essential tool for monitoring water levels in wells, cisterns, tanks, and septics. They are incredibly useful for tracking water levels (and other liquid levels) remotely by saving time and preventing running out of water. Here are 5 tips to get the most out of your Long Range Wireless PTLevel:

First, it is essential to understand how the PTLevel works. PTLevel’s measure the pressure at the bottom of a tank via a pressure chamber which creates an air pocket and then a sensor measuring the pressure the air pocket creates compares the data to the atmospheric pressure. The pressure chamber is installed at the bottom of the tank, the transmitter then sends this data wirelessly to the receiver which displays it via your account and WebApp.

PTLevel Cistern Level Monitor WebApp history

Second, put in the right dimensions and calibrate. To ensure the most accurate readings from your PTLevel monitor, it is vital to enter the correct dimensions of your well or cistern into the monitor. This will ensure that the monitor can accurately calculate the depth of the liquid. Calibration is also essential to ensure that the monitor is measuring the pressure correctly. Calibration should be done after installation, and at least once a year, or more frequently if there is a significant change in temperature. It is best to calibrate your PTLevel when your tank is 100%. Your tank must be at least 25% full to calibrate. Having an accurate calibration is key to getting accurate data from your cistern or well.

Third, do quarterly maintenance. Maintenance for the PTLevel is incredibly simple; just lift the pressure chamber out of the liquid and let the pressure chamber drain. Then carefully lower the pressure chamber back in the liquid to create a new air pocket. Press the button on the transmitter and you’re all set. Quarterly maintenance is essential to keep your PTLevel monitor giving the most accurate readings from your cistern, well, or tank.

Fourth, prevent damage to the pressure tubing (commonly caused by kids, pets, lawn mowers). Damage to the pressure tubing can cause inaccurate readings from your cistern or tank. Even a small hole in the air tubing will cause low or zero pressure readings. If you have damaged your tubing or pressure chamber, reach out to our support team at

PTLevel Cistern Level Monitor for all weather

And finally, change your batteries every 2 years. PTLevel monitors rely on batteries to function, and these batteries do not need to be changed often, only about once every 2 years. Your account will indicate when your batteries are low, but it’s always good to have a new set of batteries on hand (4xAA).

Following the tips outlined above will ensure that you get the most accurate readings from your PTLevel monitor, which will help you make informed decisions about your water supply. And as always, we are ready to help if you run into problems. Please visit our support page at!

PTLevel Cistern Level Monitor Alerts

Choosing a Rain Water Collection System

rain water

Choosing a Rain Water Collection System

Many of our customers harvest rain water to store it for later use, and then use our PTLevel devices to monitor their Rain Water Collection Systems. The PTLevel and Rain Water Harvesting make a great pair! However, selecting the right rain water collection system can be tricky.

The Basics:

Rain Water Harvesting
Rain Water Collection
Rain Water Catchment
Roof Water Collection
and Rooftop Water Collection – they all mean the same thing. It’s the idea of collecting rain water run-off from a structure and then storing it for later use.

Recently, rain water harvesting has had some controversy in some areas of the world. In fact, in some cities it is illegal to collect and store rainwater. In many other areas of the world there are strict rules about collection. Make sure to research the rules and regulations for your area before choosing a rain water collection system. But if Rain Water Harvesting is right for you, keep reading! And if you think the PTLevel is right for you and your water monitoring needs, find our more here.

Benefits of Rain Water Harvesting

-rain is free

-rain water is generally clean (purification is needed before drinking it)

-use your harvested rain water anytime (still follow your city rules on water restrictions, if any)

-rainwater is actually better for your plants and landscape because it does not have chlorine or other chemicals in it

-collecting rain water can help improve your water run-off and storm-water runoff problems

-rain water collection systems are easy to maintain

-typically rain water harvesting systems can be easily retrofitted to existing homes and structures with no significant investments needed

-stored rain water can be a back-up source of water for emergencies

-rain water harvesting can reduce the need for imported water from other communities

-you’ve probably heard of food-miles, well rain water collection reduces your water-miles. (reduced water trucking or even water piped to your residence)

-using rain water to replace your municipal water usage can reduce your water bill and save you money

-and more

Different Rain Water Harvesting Methods

Rain Barrels

By far the most common method, the general idea is that you install a rain barrel at a downspout to collect rain. This is an incredibly easy way to test to see if rain water harvesting is right for you. Rain barrels can be an up-cycled barrel you already have laying around or a readily-available barrel purchased from your local hardware store. Barrels are typically small and don’t take up a large footprint. However, rain barrel systems are small and usually max out at 50-100 gallons as well as can easily overflow causing runoff issues.

“Dry” System

Called a dry system because the downspout will “dry” between collections when the water empties into the larger tank, it is similar to a rain collection system, just bigger. This system is ideal if you need more than 50-100 gallons of water storage, or if you live in weather areas when rain is infrequent but comes in with large weather events that bring in a lot of water at once. This is again a low-cost and low-maintenance system. Locate the large water storage tank close to the structure where water is collected (such as your house).

“Wet” System

This is a more complex and costly system; however, if setup properly, can offer an increased water storage capacity as well as storage away from buildings. With this type of system you can also collect rain water from multiple gutters. To set up this system, start by choosing a location for your water storage tank away from your house, but ensuring it is located in an area that your gutters are higher than the tank inlet. Next you can plan, design, and then build your underground pipe system (all of your pipes and valves must be water-tight). Make sure to consult a professional to design this system efficiently and safely.

The good news is that the PTLevel Wireless or Wired can be used with any of these systems! The PTLevel can accurately monitor your Rain Water Collection Systems with how much water you have stored, as well as track water history for up to 2 years with the premium features. The Wired WiFi PTLevel can easily be installed in tanks within WIFI range and that have access to a power outlet, and the Long Range PTLevel can be installed up to 1km from your WiFI signal!

We would be happy to answer any questions you have about installing a PTLevel and monitoring your Rain Harvesting Collection Systems – contact us today! Please check out additional information about cisterns and tank management here.

How to clean a cistern

Cement Cistern

How to clean a cistern

Whether you have a plastic or cement cistern, rain water collection system, or other water tank; consistent and regular maintenance is important to maintain clean and safe water.  We highly recommend you consider hiring a professional to clean your tank. They often have experience and tools that are just unmatched by the DIY’er.  But if you’re up for the challenge, here are some frequently asked questions about how to clean a cistern to help you tackle the job yourself!

How to clean your cistern
Frequently asked questions on how to clean your cistern

Question: How often should a cistern be cleaned?

Answer: The quick answer is, you should be cleaning your cistern yearly. But there are a variety of factors that can affect the cleanliness of a cistern. Cisterns get “dirty” for several reasons such as hauled water vs rain water collection, different climates, and the material the cistern is made out of (cement vs plastic tank). Because of these reasons, cisterns will need to be cleaned more or less often.

Generally, if you only have water hauled to you and you are not collecting any water that isn’t already purified in some way, your cistern will need to be cleaned less often, likely every 2-3 years. This also depends on local contaminants and the material your cistern is made out of.

If you are collecting rain water, your cistern should be cleaned more often. Usually cleaning is recommended yearly but you may want to clean the cistern more frequently.

Different climates can also affect bacteria levels, sediments, and other water contaminants. Since there are too many climates to mention, it is best to do your own research on your climate to determine what contaminants may be affecting your water.

And finally, the material your cistern is made out of may also affect the frequency of a needed cistern cleaning. A cement cistern is porous, and will likely contribute to more sediment and sludge. A plastic tank will still need to be cleaned regularly and may be more prone to algae build up.

Always clean your cistern if the water starts to look, smell, or taste different.

Question: How do you clean a cistern?

Answer: The Centers for Disease Control and Prevention has a written a great article on the subject. Please visit here for their maintenance advice on cisterns and other rain catchment systems.

Step 1. Remove all debris and water from the cistern as well as debris from water collection points (eg if you collect rain water, clean your eaves troughs). This step applies to all cisterns, wells, rain water collection systems, and other liquid tanks.

Step 2. For cement cisterns, scrub the inside of the cistern with a stiff brush and a solution of 1 cup of bleach mixed with 10 gallons of water. Since bleach isn’t recommended for plastic cisterns, contact the manufacturer of your plastic cistern, or read the instruction manual on what your manufacturer recommends. Be mindful of your air quality when you’re in a cistern! Breathing in fumes from chemicals can be dangerous, and sometimes even fatal. Always read and follow all instructions on the materials you are using.

Step 3. Rinse cistern with clean, safe water, and then drain. If you still smell bleach, rinse the tank once or twice more.

Step 4. Refill the cistern with clean, safe water.

When it doubt, reach out to a professional to have your cistern cleaned. Cistern cleaning professionals have the tools, experience, and knowledge to do a great job for you! They can often use a pressure washer, reducing the need for chemicals as well as use a wet vacuum to suck out all debris and sludge. The professionals will inspect your cistern for cracks and other defects. Go to Google Maps, and then type in “cistern cleaners near me” to find some local providers.

Question: Can I use bleach in my cistern?

Answer: If you have a cement cistern, bleach is often the recommended chemical to use for cleaning, and sometimes even maintaining clean water. You can do your own research on whether you feel like bleach is the right solution for you, but here are the recommended solutions:

For cleaning: 1 cup of bleach per 10 gallons of water
For maintenance: 1 tablespoon of 5%-8.25% liquid bleach for every 100 gallons of water

Bleach is not recommended for plastic cisterns or tanks.

Question: Do all cisterns need to be cleaned?

Answer: Yes. Cisterns are designed to hold standing water and whenever there is standing water there is opportunity for bacteria growth and dirt and debris to collect. Also, wildlife will often find a way to get into water systems which can create even more risk for bacteria growth and debris that you don’t want to drink or use.

We hope some of these questions and answers were helpful to you.  If you’re looking for a water level monitoring solution, please check out our products page here.

How often should I test the water in my cistern?

It is recommended that you test  the water in your cistern seasonally for routine monitoring. You should also test the water any time the water quality changes (for example if the water starts to look, smell, or taste different).

What tools do I need to clean my cistern?

You may want the following tools and equipment to make the process of cleaning your cistern easier. Ladder, rubber boots (or hip waders if you have them), pump, soft scrubbing brushes, pressure washer, wet/dry ShopVac, flat shovel, buckets, bleach or chlorine, and rubber gloves.

You may also want to consider having patches on-hand for this process (concrete patch/hydraulic cement for cement cisterns) . If you come across any cracks or leaks in your cistern, this will be a great time to repair those holes!

How do I calculate how much water is in my cistern?